Etihad Mobile Solutions Privacy Policy

This Privacy Policy describes how Etihad Mobile Solutions ("we," "us," or "our") collects, uses, and shares information collected through our site, encompassing our mobile plans, mobile device sales, international calling plans, data packages, mobile banking solutions, and mobile advertising services. We are committed to protecting your privacy and complying with all applicable data protection laws, including the GDPR.

Information We Collect:

We collect information you provide directly, such as when you create an account, purchase services, contact customer support, or participate in promotions. This information may include your name, contact details, payment information, device information, and usage data. We also automatically collect information through your use of our online platform, such as your IP address, browser type, device information, and usage patterns. This may involve the use of cookies and similar technologies. We may also collect information from third-party sources, such as credit bureaus, to verify your identity and assess creditworthiness (where applicable).

How We Use Your Information:

We use your information to provide and improve our services, process transactions, communicate with you, personalize your experience, comply with legal obligations, and protect our business interests. This includes using your information for marketing purposes, but only if you have consented to receive such communications. You may opt out of marketing communications at any time.

Information Sharing:

We may share your information with third-party service providers who assist us in operating our online platform and providing our services. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us. We may also share your information if required to do so by law, regulation, legal process, or to protect our rights or the safety of others. We will never sell your personal data to third parties.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You also have the right to object to the processing of your data, request restriction of processing, and withdraw your consent at any time. To exercise these rights, please contact us using the address provided below.

Data Security:

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy:

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Etihad Mobile Solutions
15 Sheikh Zayed Road, Floor 27, Dubai, Dubai 97150, AE